Simply browse our collections, choose the piece and size you love, add it to your bag and proceed to checkout. Once your order is confirmed, you'll receive an email with your order details. You don't need an account to shop with us.

You can cancel your order at any time before it has been processed. Once processing has begun, we're unable to cancel or amend it. If you need to make a change, please email us at info@nikiaboutique.com as soon as possible and we'll do our best to help.

Each product page includes the available sizing information for that specific piece. We recommend checking the size guide before placing your order. If you're still unsure, feel free to contact us and we'll be happy to guide you.

We make every effort to display our knitwear and pieces as accurately as possible. However, colours may appear slightly different depending on your screen settings, lighting and device.

Our collections are curated in limited quantities, so certain pieces may sell out. If you're interested in a specific item that's currently unavailable, please contact us and we'll let you know if a restock is planned.

We currently ship within the United Kingdom only. Shipping is free on every order, with no minimum spend. Full details are available in our Shipping Policy.

Orders are usually processed within 1–2 business days (Monday–Friday), and transit takes a further 5–8 business days. Total delivery time is typically 6–10 business days from the day you place your order.

Please note that shipping times are estimates. Occasional delays outside our control can happen, especially during busy periods. See our Shipping Policy for full details.

Shipping is completely free on all orders across the United Kingdom, with no minimum spend required. Read more in our Shipping Policy.

Our daily order cut-off is 12:00 PM (GMT +0). Orders placed after that time will be processed the following business day.

Once your order has been dispatched, you'll receive a shipping confirmation email with your tracking number so you can follow its journey. We ship with carriers such as Royal Mail.

If your estimated delivery window (6–10 business days) has passed, please email us at info@nikiaboutique.com with your order number and we'll be happy to look into it for you. You can also reach us via our contact page.

You have 30 days from the delivery date to return an item. To be eligible for a refund, items must be unused, unopened, in the same condition you received them, and with all original tags and packaging intact.

We do not charge a restocking fee. Full terms are available in our Refund Policy.

To start a return, simply email us at info@nikiaboutique.com with your order number. Once your return request is confirmed, we'll share our designated return address with you.

Please note that return shipping costs are the responsibility of the customer. See our Refund Policy for full details.

Once your return has been received and inspected, a refund will be processed to your original payment method within 3 business days. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider. Read more in our Refund Policy.

Yes, we offer exchanges. If you'd like a different size or colour, please email us at info@nikiaboutique.com and we'll help you get sorted, subject to stock availability.

Please contact us as soon as possible after receiving your order, including your order number and clear photos of the item. We'll review the issue and help you with the next steps at no cost to you.

We accept American Express, Apple Pay, Google Pay, Maestro, Mastercard, UnionPay, and Visa. Prices are shown and charged in Pound Sterling (£). See our Payment Policy for full details.

Yes. Our checkout uses trusted, encrypted payment processing designed to keep your details safe. Nikia Boutique never has access to your full card information. Learn more in our Payment Policy.

Yes. After successfully placing your order, you'll receive an order confirmation by email. If you don't see it within a few minutes, please check your spam or junk folder.

No. You can shop at Nikia Boutique as a guest, without creating an account.

You can reach our customer support team by email at info@nikiaboutique.com, by phone on +44 7476 518961, or through our contact page.

Our opening hours are Monday–Friday, 9:00 AM – 5:00 PM GMT +0, and Saturday–Sunday, 10:00 AM – 4:00 PM GMT +0. Average response time is within 24 hours.

Nikia Boutique is a UK-based company. Our registered address is 2 Havana Close, Manchester, M11 3JE, United Kingdom.